Which of the following best describes the main reasons for implementing a new information system from a business perspective?

Which of the following objectives best describes the business strategy behind the technologies implemented in Disney's Operational Command Center, as discussed in the chapter case

Which of the following would not be a complementary asset for a solar panel manufacturer

centralized hierarchical decision making

An example of a business using information systems to create new products and services is

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective

A firm that must invest in new information systems capabilities in order to comply with federal legislation can be said to be investing to achieve which business objective?

Which of the following best describes the primary reason for implementing a new information system, from a business perspective?

The system will create new value for the firm, beyond its costs

The three principle levels within a business organization hierarchy are

senior management, middle management, and operational management.

Maintaining the organization's financial records is a central purpose of which main business function?

All of the following are advantages, for a firm, of cloud computing except

ability to improve communication

An example of an organizational complementary asset is

using the appropriate business model.

Intranets allow firms to work easily with third-party suppliers and vendors.

Verizon's implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of

Order data for baseball tickets and bar code data are examples of

A corporation that funds a political action committee, which in turn promotes and funds a political candidate who agrees with the values of that corporation, could be seen as investing in which main category of complementary assets?

The field that deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm is called

management information systems.

Disciplines that contribute to the technical approach to information systems are

operations research, management science, and computer science.

Which of the following choices may lead to competitive advantage:
1. new products, services, and business models; 2. charging less for superior products; 3. responding to customers in real time?

Which of the following is not one of the primary environmental actors that interacts with an organization and its information systems?

Knowledge workers assist with paperwork at all levels of the firm.

The temp agency that you own is having serious difficulties placing temps because few of them are familiar with Internet research. Investing in training software to enhance your workers' skills is an example of using technology to achieve which business objective?

The ________ helps design programs and systems to find new sources of knowledge or to make better use of existing knowledge in organizational and management processes.

Functional systems that support business processes within a single functional group, such as human resources, are being phased out in favor of cross-functional systems.

Which of the following is an example of a cross-functional business process?

Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?

Which systems often deliver information to senior executives through a portal, which uses a Web interface to present integrated personalized business content?

executive support systems

Which type of system would you use to forecast the return on investment if you used new suppliers with better delivery track records?

________ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.

E-government refers to the application of ________ to digitally enable government and public sector agencies' relationships with citizens, businesses, and other arms of government.

the Internet and networking technologies

Enterprise systems often include transactions with customers and vendors.

The CPO is responsible for

ensuring that the company complies with existing data privacy laws.

Executive support systems are information systems that support the

long-range planning activities of senior management.

You are planning the launch of your new company, an application service provider that provides an online timesheet and project tracking application. To best communicate with and manage your relationship with your users, you would want to implement a(n)

The four major enterprise applications are

enterprise systems, SCMs, CRMs, and KMSs

You have been hired by Inspiration Inc., to help improve their profit margin. Inspiration Inc. is a business communications consultancy that services many clients in different industries throughout the United States. The end products of the company are customized recommendations for the best use of a client's existing resources for improving internal communications, typically delivered via documentation in different media. The company has approximately 100 consultants, all of whom are located in their central headquarters in Chicago. What system do you recommend to improve the company's business processes and increase their profit margin?

extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with the client, and minimize the amount of paperwork needed

ESS are specifically designed to serve which level of the organization?

MIS job growth is projected to be 50% greater than other jobs in the next five years.

Which of the following is not one of the reasons for the increased business focus on collaboration and teamwork?

the need for more efficient work hierarchies

Decision-support systems help managers make decisions that are unique, rapidly changing, and not easily specified in advance.

Transaction processing systems are most commonly used by the senior management level of an organization.

Non-typical business problems with causes and effects that are rapidly changing are typically handled by which type of information system?

How are information systems used at the industry level to achieve strategic advantage?

by building industry-wide, IT-supported consortia and symposia

The value chain model classifies all company activities as either primary or support.

The more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional output. This is referred to as

the law of diminishing returns.

The competitive forces model can be used to analyze today's digital firm as well as traditional firms.

The effect of the Internet has been to raise bargaining power over suppliers

Which of the following would not be considered a disruptive technology?

sees the cost of adding new members as inconsequential.

An example of synergy in business is

JP Morgan Chase's mergers with other banks that provided JP Morgan with a network of retail branches in new regions.

The Internet raises the bargaining power of customers by

making information available to everyone.

As discussed in the chapter opening case, which of the four generic strategies did Sears employ to combat the competition offered by Target, Walmart, and Macy's?

customer and supplier intimacy

________ is the ability to offer individually tailored products or services using the same production resources as bulk production.

An information system can enable a company to focus on a market niche through

intensive customer data analysis.

Barnes & Noble's apps for its e-reader, the Nook, is an example of a firm using information systems to

strengthen ties to its customers.

The term business ecosystem describes the interplay between the various organizational forces within a firm.

Business processes are collections of standard operating procedures.

In environmental scanning, a firm may use information systems to

identify external events that may affect it.

A manufacturer of deep-sea oil rigs may be least concerned about this marketplace force.

The ________ model is used to describe the interaction of external forces that affect an organization's strategy and ability to compete.

Mass customization is a form of mass production.

In a demonstration of network economics, the more people that use Adobe software and related products, the greater the value of the software.

Which of the following best describes the primary reason for implementing a new is from a business perspective?

The primary reason for implementing a new information system from a business perspective is that the system creates new value for the firm, beyond its costs.

What is the primary reason organizations implement information systems?

Information Storage Every organization needs records of its activities, to find the cause of problems and proper solutions. Information systems are useful for storing operational data, communication records, documents, and revision histories.

What is the main purpose of using information systems in any organization quizlet?

Businesses today use information systems to achieve six major objectives: operational excellence; new products, services, and business models; customer/supplier intimacy; improved decision making; competitive advantage; and day-to-day survival.

Which of the following is an example of a business using information systems to create new products?

Some organizations use it in marketing strategies, some to build customer relationships, and many organizations use information systems to produce new products. Apple is one of such organizations that used an information system to produce a new product named the iPod.