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What are inconsistencies between the emotions people feel and the emotions they project?Some authors defined emotional dissonance as an incongruence (Zapf and Holz, 2006) or a state of tension (Côté, 2005; Van Dijk and Brown, 2006) between emotions felt and expected. The emotional dissonance comes from an open or latent conflict between emotions felt and expected in the context. Show
Which of the following terms refers to a person's ability to detect and to manage emotional cues and information?Emotional intelligence (EI) refers to the ability to detect and to manage emotional cues and information. Which of the following terms refers to the practice of hiding inner feelings?The correct answer is (A) surface acting. Are the emotions that an individual is actually experiencing despite what they might display?Felt emotions are an individual's actual emotions. In contrast, displayed emotions are those that are organizationally required and considered appropriate in a given job. Which of the following is an example of emotional contagion?Emotional Contagion Definition Emotional contagion is the phenomenon that individuals tend to express and feel emotions that are similar to those of others. When someone tells you with a big smile that she passed an important test, you smile as well. What is the difference between felt emotions and displayed emotions?Felt emotions are the emotions that you innately feel, while displayed emotions are emotions that you are expected to convey because your job or other situation requires it. ... Too much emotional dissonance in the workplace can negatively impact work performance. What is a display of emotion?If you display a characteristic, quality, or emotion, you behave in a way which shows that you have it. Display is also a noun. Is deep acting good?In a study recently published in the Journal of Applied Psychology, researchers found that deep acting does more than reduce stress levels — it can also strengthen relationships between co-workers and help boost employee performance. What is the difference between deep and surface acting?Surface acting involves faking the required emotions: that is, when people engage in surface acting, they do not actually try to feel the emotions they wish to portray. ... By contrast, deep acting involves putting effort into actually feeling and expressing the required emotions. How do you surface emotions?Emotional labor strategies Surface acting consists of masking one's true emotions and feelings to display organizational appropriate expressions. For instance, an employee could be having a bad day and be experiencing negative affect but can mask these emotions in a work setting by smiling or acting happy. What Is Cognitive Dissonance?The term cognitive dissonance is used to describe the mental discomfort that results from holding two conflicting beliefs, values, or attitudes. People tend to seek consistency in their attitudes and perceptions, so this conflict causes feelings of unease or discomfort. Nội dung chính
Cognitive Dissonance DefinitionThe American Psychological Association defines cognitive dissonance as "an unpleasant psychological state resulting from inconsistency between two or more elements in a cognitive system." The inconsistency between what people believe and how they behave motivates them to engage in actions that will help minimize feelings of discomfort. People attempt to relieve this tension in different ways, such as by rejecting, explaining away, or avoiding new information. Signs of Cognitive DissonanceEveryone experiences cognitive dissonance to some degree but that doesn't mean that it is always easy to recognize. Some signs that what you are feeling might be related to dissonance include:
Examples of Cognitive DissonanceWhat does this inconsistency-related discomfort look like in everyday life? Here are just a few cognitive dissonance examples that you may notice in your own:
Cognitive Dissonance Examples in TV Shows and MoviesSeveral television shows and movies contain characters experiencing cognitive dissonance. Examples to consider include:
Causes of Cognitive DissonanceThere are a number of different situations that can create conflicts that lead to cognitive dissonance. Forced ComplianceSometimes you might find yourself engaging in behaviors that are opposed to your own beliefs due to external expectations at work, school, or in a social situation. This might involve going along with something due to peer pressure or doing something at work to avoid getting fired. New InformationSometimes learning new information can lead to feelings of cognitive dissonance. For example, if you engage in a behavior that you later learn is harmful, it can lead to feelings of discomfort. People sometimes deal with this by finding ways to justify their behaviors or findings ways to discredit or ignore new information. DecisionsPeople make decisions, both large and small, on a daily basis. When faced with two similar choices, we are often left with feelings of dissonance because both options are equally appealing. Once a choice has been made, however, people need to find a way to reduce these feelings of discomfort. We accomplish this by justifying why our choice was the best option so we can believe that we made the right decision. RecapCognitive dissonance can be caused by feeling forced to do something, learning new information, or when faced with a decision between two similar choices. What Influences Cognitive Dissonance?The degree of dissonance experienced can depend on a few different factors. Among them are how highly a particular belief is valued and the degree to which the beliefs are inconsistent. The overall strength of the dissonance can also be influenced by several factors, including:
Cognitive dissonance can often have a powerful influence on our behaviors and actions. It doesn't just influence how you feel; it also motivates you to take action to reduce feelings of discomfort. How Cognitive Dissonance FeelsCognitive dissonance can make people feel uneasy and uncomfortable. This is particularly true if the disparity between their beliefs and behaviors involves something that is central to their sense of self. For example, behaving in ways that are not aligned with your personal values may result in intense feelings of discomfort. Your behavior contradicts not just the beliefs you have about the world, but also the beliefs that you have about yourself. This discomfort can manifest itself in a variety of ways. Someone with cognitive dissonance may feel:
Cognitive dissonance can even influence how people feel about and view themselves, leading to negative feelings of self-esteem and self-worth. Impact of Cognitive DissonanceBecause people want to avoid discomfort, cognitive dissonance can have a wide range of effects. Dissonance can play a role in how we act, think, and make decisions. We may engage in behaviors or adopt attitudes to help relieve the discomfort caused by the conflict. Some things that a person might do to cope with these feelings include:
People like to believe that they are logical, consistent, and good at making decisions. Cognitive dissonance can interfere with the perceptions they hold about themselves and their abilities, which is why it can often feel so uncomfortable and unpleasant. Dealing With Cognitive DissonanceWhen there are conflicts between cognitions (thoughts, beliefs, and opinions), people will take steps to reduce the dissonance and feelings of discomfort. They can go about this a few different ways. Adding More Beliefs to Outweigh Dissonant BeliefsPeople who learn that greenhouse emissions result in global warming might experience feelings of dissonance if they drive a gas-guzzling vehicle. To reduce this dissonance, they may seek out new information that overrides the belief that greenhouse gasses contribute to global warming. Reducing the Importance of the Conflicting BeliefA person who cares about their health might be disturbed to learn that sitting for long periods during the day is linked to a shortened lifespan. Since they work all day in an office and spend a great deal of time sitting, it is difficult to change their behavior. To deal with the feelings of discomfort then, they might find some way of rationalizing the conflicting cognition. For instance, they may justify their sedentary behavior by saying that their other healthy behaviors—like eating sensibly and occasionally exercising—make up for their largely sedentary lifestyle. Changing BeliefsChanging the conflicting cognition is one of the most effective ways of dealing with dissonance but it is also one of the most difficult—particularly in the case of deeply held values and beliefs, such as religious or political leanings. RecapSome of the ways people reduce discomfort from cognitive dissonance include seeking information that aligns with and supports current beliefs, reducing the conflicting belief's importance, and changing beliefs to reduce the feelings of conflict. Potential Pitfalls of Cognitive DissonanceSometimes, the ways that people resolve cognitive dissonance contribute to unhealthy behaviors or poor decisions. In "A Theory of Cognitive Dissonance," Leon Festinger (the psychologist who first described this phenomenon) gives an example of how a person might deal with dissonance related to a health behavior by discussing individuals who continue to smoke, even though they know it is harmful to their health. According to Festinger, there are a few ways that a person might resolve this dissonance.
By using these types of explanations, the smoker is able to reduce the dissonance and continue the unhealthy behavior. History of Cognitive DissonanceLeon Festinger first proposed the theory of cognitive dissonance, centered on how people try to reach internal consistency. He suggested that people have an inner need to ensure that their beliefs and behaviors are consistent. Inconsistent or conflicting beliefs lead to disharmony, which people strive to avoid. In his 1957 book, "A Theory of Cognitive Dissonance," Festinger explained, "Cognitive dissonance can be seen as an antecedent condition which leads to activity oriented toward dissonance reduction just as hunger leads toward activity oriented toward hunger-reduction. It is a very different motivation from what psychologists are used to dealing with but, as we shall see, nonetheless powerful." A Word From VerywellCognitive dissonance plays a role in many value judgments, decisions, and evaluations. Becoming aware of how conflicting beliefs impact the decision-making process is a great way to improve your ability to make faster and more accurate choices. Mismatches between your beliefs and actions can lead to feelings of discomfort (and, sometimes, coping choices that have negative impacts), but such feelings can also sometimes lead to change and growth. What is the relation between emotions and feelings?A fundamental difference between feelings and emotions is that feelings are experienced consciously, while emotions manifest either consciously or subconsciously. Some people may spend years, or even a lifetime, not understanding the depths of their emotions. What is it called when you go from one emotion to another?You've just experienced a form of emotional contagion. Emotional contagion occurs when someone's emotions and related behaviors lead to similar emotions and behaviors in others. What are emotions and feelings in psychology?According to the American Psychological Association (APA), emotion is defined as “a complex reaction pattern, involving experiential, behavioral and physiological elements.” Emotions are how individuals deal with matters or situations they find personally significant. What is it called when you feel emotions very strongly?A “deep feeler” is someone with sensory processing sensitivity (SPS). Another term for someone with this ability is highly sensitive person (HSP). SPS is a nervous system difference that causes increases in: processing depth. emotional and empathetic reactivity. What is it called when emotions pass from one person to another?Researchers call this phenomenon emotional contagion (EC), in which one person's emotions transfer to another. It involves all types of emotions, from angry, sad and fearful to happy, enthusiastic and joyful.
What are the 3 types of emotions?The three monoamine neuromodulators are the substrates for three core affects (norepinephrine-stress, dopamine-reward, 5-HT-punishment). And the three core affects constitute the basic emotions: stress-fear and anger, reward-happiness or joy, punishment-sadness or disgust.
What is the difference between emotions and feelings?A fundamental difference between feelings and emotions is that feelings are experienced consciously, while emotions manifest either consciously or subconsciously.
What is emotional rationality?Emotions Are Trainable. Aristotle would say that emotions are rational when they come at the right time, for the right reason, in the right amount — when they are on target and the object of emotion justifies the degree of reaction. Solomon explains the standard this way: We get angry at someone, about something.
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