Presentation on theme: "Chapter 6 Training Evaluation"— Presentation transcript: 1 Chapter 6 Training Evaluation Show
2 Introduction Training effectiveness - the benefits that the company and the trainees receive from training. Training outcomes or criteria - measures
that the trainer and the company use to evaluate training programs. 3 Introduction (cont.)
Training evaluation - the process of collecting the outcomes needed to determine if training is effective. Evaluation design - collection of information, including whom, what, when, and how, for determining the effectiveness of the training program. 4 Reasons for Evaluating
Training
5 Reasons for Evaluating Training (cont.) 6 Reasons for Evaluating Training (cont.) 7 Reasons for Evaluating Training (cont.) 8 Reasons for Evaluating Training (cont.) 9 Reasons for Evaluating
Training (cont.)
10 Figure 6.1 - The Evaluation Process 11 Table 6.1 -
Kirkpatrick’s Four-Level Framework of Evaluation Criteria 12 Outcomes Used in the Evaluation of Training Programs 13 Outcomes Used in the Evaluation of Training Programs
(cont.)
14 Outcomes Used in the Evaluation of Training Programs (cont.) 15
Outcomes Used in the Evaluation of Training Programs (cont.) 16 Determining Whether Outcomes are Appropriate 17 Evaluation Designs Threats to validity - factors that
will lead an evaluator to question either the: Internal validity - the believability of the study results. External validity - the extent to which the evaluation results are generalizable to other groups of trainees and situations. 18 Evaluation Designs
(cont.) 19 Evaluation Designs (cont.) 20 Types of Evaluation Designs 21 Determining Return on Investment (ROI) 22 Determining Return on Investment (ROI)
(cont.)
23 Determining Return on Investment (ROI) (cont.)
24 Table 6.13 - Determining Costs for a Cost Benefit Analysis 25
Determining Return on Investment (ROI) (cont.) 26 Table 6.16 - Training Metrics What is the process of collecting the outcomes needed to determine whether training is effective?Training evaluation is the systematic process of collecting information and using that information to improve your training. Evaluation provides feedback to help you identify if your training achieved your intended outcomes, and helps you make decisions about future trainings.
Which is the best training outcome measure?A pencil-and-paper test is the best means for measuring skill-based outcomes.
What is used to assess cognitive outcomes?Abstract. Conventional approaches to evaluating cognitive outcomes of training typically use paper-and-pencil tests that emphasize gains or differences in declarative knowledge.
What is formative evaluation in research?Formative evaluation ensures that a program or program activity is feasible, appropriate, and acceptable before it is fully implemented. It is usually conducted when a new program or activity is being developed or when an existing one is being adapted or modified.
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