Terms in this set (57)___ requires the equal treatment in the hiring of underrepresented populations, whereas ___ means moving beyond legislated mandates to embrace a proactive business philosophy that sees differences as a positive value. a. Inclusion; exclusion Affirmative action; managing diversity Which of the following statements apply to the concept of managing diversity in the workplace? (check all that apply) a. Managing diversity involves utilizing the common characteristics of groups to the firm's advantage with little focus on individual differences b. Managing diversity involves recognizing common characteristics of groups while dealing with employees' differences to the firm's advantage c. Managing diversity involves recruiting, training, promoting, and utilizing individuals with different beliefs, capabilities, and cultures Affirmative action programs ___ a. seek to give preferential treatment to various groups are designed to rectify past discrimination Managing diversity includes ___ a. greatly appreciating and utilizing employee differences to create a more effective and lucrative organization a. greatly appreciating and utilizing employee differences to create a more effective and lucrative organization Managing diversity, unlike the affirmative action legislation, encompasses ___. (Check all that apply) a. allowing people to reach their full potential a. allowing people to reach their full potential Understanding and deeply valuing employee differences to build a more effective and profitable organization is known as ___ a. strategic planning managing diversity Special efforts to recruit and hire qualified members of groups that have been discriminated against in the past are called: a. discrimination action programs affirmative action programs The role of support group is provide ___ and career support for minority groups emotional A person living and working outside of their native country is a(n) ___ expatriate changes occurring in the global workforce include ___. (Check all that apply) a. technology allowing more people to work remotely a. technology allowing more people to work remotely The methods companies can use to attract a diverse, qualified workforce include ___. (Check all that apply.) a. reducing pay and benefit
packages b. offering alternative work arrangements Diversity and inclusion initiatives positively impact an organization's competitive advantage through ___ (Check all that apply.) a. improved perspective in differentiated markets a. improved perspective in differentiated markets The often unconscious tendency to assume something is done differently in another culture is being done incorrectly exemplifies ___ a. traditionalism ethnocentrism A(n) ___ is a foreign national brought in to work at the parent company a. inpatriate inpatriate Mentoring programs ___ (Check all that apply.) a. encourages minorities to assume management roles a. encourages minorities to assumer management roles Which of the following changes is taking place in the global workforce? a. diversity is shrinking middle skills jobs are disappearing Which of the following is sexual harassment? a. consensual sexual conduct with someone from a competing firm unwelcome sexual conduct as a condition of employment Natives of the country where an overseas subsidiary is located are known as ___ a. patriots host-country nationals One way to communicate the commitment to a diverse organization is to incorporate it into the corporate ___ statement mission Career ___ programs can give a wide range of employees exposure and experience in line jobs and as a result make senior management positions more available to them development Identifying and reducing hidden biases and developing skills to manage a diverse workforce are done through diversity ___ training Which of the following are work-related differences faced by foreign nationals when working in the United States. (Check all that apply) a. emails emails, schedules, meetings, and feedback Which of the following statistics reflect the change in the number of women working outside of the home? (Check all that apply) a. The rate of men in the workforce is steady, while the
rate of women is in gradual decline b. Nearly sixty percent of marriages have two earners ___ are higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization a. leaders mentors Which of the following are forms of disabilities as identified by the ADA? (Check all that apply) a. Physical impairment from heart disease Physical impairment from heart disease, alcoholism, visual impairments, and speech impairments Components of corporate work and family policies include (Check all that apply) a. increased requirements for relocation b. parental leave Hu thought his short work-related trip to Venezuela would be exciting. What he didn't expect was the disorientation and stress that he would feel while trying to work in such a different culture from his own. Hu is experiencing ___ a. power distance culture shock Hostile environment sexual harassment ___ a. involves acceptance of sexual advances to gain workplace promotion leads to an offensive work environment An ___ is a foreign national who is brought in to work at the parent company a. repatriate inpatriate Workers for an overseas subsidiary that are natives of a country other than the home country or the host country are known as ___ a. patriots third-country nationals Challenges of managing a diverse organization include: (Select all that apply) a. reinforcing stereotypes so workers gain a generalized understanding of their diverse coworkers b. communicating slowly enough to be understood by speakers of various languages Like other countries, the United States has struggled to deal with differences throughout its history. The most overt historic examples, which ultimately led to the Civil Rights Act of 1964, involved the discrimination against people on the basis of: (Check all that apply) a. gender gender, religion, skin color/race, and ethnic heritage Which of the following are the staffing options available when establishing operations overseas? a. inpatriates expatriates, third-country nationals, and host-country nationals When foreign nationals come to the United States, one difference they frequently encounter is ___ a. significantly less positive feedback than they are used to receiving fewer vacation days than they are used to having Which of the following are the five core values that are shared across cultures? (Check all that apply) a. compassion compassion, responsibility, fairness, honesty, and respect for others To become effective managers of diverse organizations, managers first have to identify and overcome a number of challenges, including ___ (Select all that apply.) a. communication problems communication problems, a low level of cohesiveness, unexamined assumptions, and stereotyping A huge change in the United States' labor market has been the ___ a. growing number of men working outside the home increasing amount of women working outside the home Prior to the Civil Rights Act of 1964 ___ a. women often were required to have a male cosigner to take out a loan Women often were required to have a male cosigner to take out a loan Which of the following are components of an effective sexual harassment policy? (Check all that apply) a. establish a formal complaint procedure a. establish a formal complaint procedure Identify statements that highlight the impact of minorities and immigrants on the U.S. workforce. (Check all that apply) a. foreign-born workers make up more than 17 percent of the U.S. civilian labor force a. foreign-born workers make up more than 17 percent of the U.S. civilian labor force Skill building in diversity training programs is designed to ___ (Check all that apply.) a. allow all employees and managers to develop the skills they need to deal effectively with one another a. allow all employees and managers to develop the skills they need to deal effectively with one another The importance of diversity for U.S. companies is demonstrated by the growth of ___ in the U.S. workforce. a. immigrants immigrants When creating a presence overseas, the employees from the parent country are called ___ a. transpatriates expatriates A glass ceiling is ___ a. a metaphor for an invisible barrier for men to enter the corporate hierarchy a metaphor for an invisible barrier for women and minorities to move up on the corporate hierarchy The popular trends projected in the U.S. labor fore from 2010 to 2050 include: a. a decrease in Asian workers An increase in Hispanic workers Knowing that the U.S. workforce is increasingly diverse, managers can support diversity by recognizing which of the following? (Check all that apply.) a. accommodations for disabilities a. accommodations for disabilities Identifying and reducing hidden biases and developing skills to manage workforce are done through diversity ___ training Identify the four cultural dimensions in Hofstede's model. Check all that apply a. Power distance a. Power distance Challenges faced by companies working with younger Generation Y workers include creating stimulating work environments, offering reasonable work schedules, designing team work based projects, and providing opportunities for ___ a. recreation positive feedback An example of accountability would be ___ a. making a manager responsible for assembling a diverse workforce making a manager responsible for assembling a diverse workforce Examples of alternative work arrangements companies are implementing to attract and retain a diverse workforce include which of the following? (Check all that apply.) a. telecommuting a. telecommuting The main source of problems people have when working abroad is ___ a. the language barrier their own cultural conditioning Which of the following are ways an organization can communicate the commitment of top management to its employees (Check all that apply.) a. Determine the allocation of funds for diversity efforts based on the sales performance of managers b. link managerial compensation directly to the accomplishment of diversity goals Similar to other organizational issues, the most common source of problems in managing diversity is ___ a. reading ability communication Lack of cohesiveness in a group can affect performance in which of the following ways? (Check all that apply.) a. decreased productivity decreased productivity and increased miscommunication Understanding someone else's perspective is difficult because our own assumptions and perspectives seem so ___ a. flexible and objective normal and familiar In order to help their expatriate employees succeed, companies can ___. 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Which of the following would be the biggest factor in creating challenges in a diverse workplace quizlet?
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