Which of the following terms refers to the process of evaluating an employees current?

Q.1. Which of the following terms refers to the process of evaluating an employee’s current
and/or past performance relative to his or her performance standards?
a) Recruitment b) Employee selection
c) Performance appraisal d) Employee orientation

Q.2. The primary purpose of providing employees with feedback during a performance appraisal is to
motivate employees to _
a) apply for managerial positions
b) remove any performance deficiencies
c) revise their performance standards
d) enroll in work-related training programs

Q.3. In most organizations, which of the following is primarily responsible for appraising an
employee’s performance?
a) employee’s direct supervisor b) company appraiser
c) human resources manager d) EEO representative

Q.4. Supervisors should provide employees with feedback, development, and incentives
necessary to help employees eliminate performance deficiencies or to continue to perform well.
a) True b) False

Q.5. Which of the following is NOT one of the recommended guidelines for setting effective
employee goals?
a) assigning specific goals
b) assigning measurable goals
c) assigning challenging but doable goals
d) administering consequences for failure to meet goals

Q.6. SMART goals are best described as _
a) specific, measurable, attainable, relevant, and timely
b) straight forward, meaningful, accessible, real, and tested
c) strategic, moderate, achievable, relevant, and timely
d) specific, measurable, achievable, relevant, and tested

Q.7. All of the following are reasons for appraising an employee’s performance EXCEPT _
a) assisting with career planning
b) correcting any work-related deficiencies
c) creating an organizational strategy map
d) determining appropriate salary and bonuses

Q.8. Which of the following is most likely NOT a role played by the HR department in the
performance appraisal process?
a) conducting appraisals of employees
b) monitoring the effectiveness of the appraisal system
c) providing performance appraisal training to supervisors
d) ensuring the appraisal system’s compliance with EEO laws

Q.9. What is the first step in the appraisal process?
a) giving feedback b) defining the job
c) administering the appraisal tool d) making plans to provide training

Q.10. All of the following are usually measured by a graphic rating scale EXCEPT_,
a) generic dimensions of performance b) performance of ‘actual duties
c) performance of co-workers d) achievement of Objectives

Ans: 1: c, 2: b, 3: a, 4: a, 5: d, 6: a, 7: c, 8: a, 9: b, 10: c

24. Which performance appraisal tool is being used when a supervisor places predeterminedpercentages of appraises into various performance categories and is similar to grading on a curve?

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25. A supervisor who frequently rates all employees as average on performance appraisals most likelyhas a problem known as__________.a.Halo effectb.Stereotypingc.Central tendencyd.Leniency26. Which performance appraisal problem is associated with supervisors giving all of their

subordinates consistently high ratings?27. Who is in the best position to observe and evaluate an employee’s performance for the purposes of

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28. What usually occurs when employees rate themselves for performance appraisals?29. Which of the following terms refers to a performance appraisal based on surveys from peers,

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supervisors, subordinates, and customers?a.360 degree feedbackb.Team appraisalsc.Upward feedbackd.Rating committee

30. When conducting an appraisal interview, supervisors should do all of the following EXCEPT_____________.

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1

Copyright © 2017 Pearson Education, Inc.

Human Resource Management, 15e (Dessler)

Chapter 9 Performance Management and Appraisal

1) Which of the following terms refers to the process of evaluating an employee's current and/or

past performance relative to his or her performance standards?

A) employee selection

B) performance appraisal

C) employee orientation

D) organizational development

Answer: B

Explanation: B) Performance appraisal means evaluating an employee's current and/or past

performance relative to his or her performance standards. Performance appraisal always involves

setting work standards, assessing the employee's actual performance relative to those standards,

and providing feedback to the employee.

Difficulty: Easy

Chapter: 9

Objective: 1

AACSB: Analytical Thinking

Learning Outcome: 9.1 Describe the performance appraisal process.

2) The primary purpose of providing employees with feedback during a performance appraisal is

to motivate employees to ________.

A) apply for managerial positions

B) remove any performance deficiencies

C) revise their performance standards

D) enroll in work-related training programs

Answer: B

Explanation: B) The purpose of providing feedback to the employee is to motivate him or her to

eliminate performance deficiencies or to continue to perform above par.

Difficulty: Moderate

Chapter: 9

Objective: 1

AACSB: Analytical Thinking

Learning Outcome: 9.1 Describe the performance appraisal process.

Which of the following terms refers to the process of evaluating and employees current and for past performance relative to his or her performance standard?

Which of the following terms refers to the process of evaluating an employee's current and past performance?

Which is the process of evaluating and employees performance of a job in terms of its requirements?

Which of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?