1) According to the classical view of social responsibility, management's only social responsibility is to maximize profits.
Answer: TRUE
Page Ref: 124
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Easy
Classification: Conceptual
2) The most outspoken advocate of the classical view of organizational social responsibility is Milton Friedman.
Answer: TRUE
Page Ref: 124
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Easy
Classification: Conceptual
3) According to the socioeconomic view, managers' social responsibilities go beyond making profits to include protecting and improving society's welfare.
Answer: TRUE
Page Ref: 125
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Easy
Classification: Conceptual
4) When a firm engages in social actions because of its obligation to meet certain economic and legal responsibilities, it is said to be socially responsive.
Answer: FALSE
Page Ref: 125
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Easy
Classification: Conceptual
5) One argument against businesses championing social responsibility issues is that businesses already have too much power.
Answer: TRUE
Page Ref: 126
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Easy
Classification: Conceptual
6) ________ is defined as a business firm's intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society.
A) Social obligation
B) Social responsibility
C) Social screening
D) Values-based management
Answer: B
Page Ref: 125
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Easy
Classification: Conceptual
7) The aspect that differentiates social responsibility from other similar concepts is that it adds a(n) ________.
A) ethical imperative
B) legal imperative
C) political imperative
D) technical imperative
Answer: A
Page Ref: 125
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Easy
Classification: Conceptual
8) In the United States a company that meets federal pollution control standards and does not discriminate in hiring, promotion, and pay is generally meeting its ________.
A) social screening requirements
B) green management requirements
C) social obligation
D) social responsibility
Answer: C
Page Ref: 125
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Easy
Classification: Conceptual
9) When a firm advertises that it only uses recycled paper products it is ________.
A) meeting its social obligation
B) meeting its social screening requirements
C) being socially responsive
D) adopting green management
Answer: C
Page Ref: 125
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Easy
Classification: Conceptual
10) A U.S. business that provides on-site childcare facilities for employees is ________.
A) being socially responsive
B) fulfilling its social obligations
C) adopting social screening
D) practicing green management
Answer: A
Page Ref: 125
Objective: 1
Difficulty: Easy
Classification: Conceptual
11) Which of the following examples reflects a socially responsible action by an organization?
A) Ford Motor Company became the first automaker to endorse a federal ban on sending text messages while driving.
B) Apple has eliminated lead-lined glass monitors from its product line and pioneered reduced-sized packaging that leverages recyclable materials.
C) Fed Ex provided the Federal Emergency Management Agency (FEMA) with a radio antenna to set up communications in the immediate aftermath of Hurricane Katrina.
D) UPS has a company-wide policy that urges employees to volunteer during natural disasters and other crises.
Answer: B
Page Ref: 125
AACSB: Analytic Skills
Objective: 1
Difficulty: Moderate
Classification: Application
12) According to the ________ argument on social responsibility, businesses should be socially responsible because responsible actions are the right thing to do.
A) public expectation
B) ethical obligation
C) public image
D) long-run profit
Answer: B
Page Ref: 126
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Moderate
Classification: Conceptual
13) The belief that business involvement can help solve difficult social problems is the ________ argument on social responsibility.
A) public expectation
B) public image
C) better environment
D) possession of resources
Answer: C
Page Ref: 126
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Moderate
Classification: Conceptual
14) Which of the following arguments on social responsibility states that businesses should address social problems before they become serious and costly to correct?
A) superiority of prevention over cures
B) possession of resources
C) accountability
D) skills
Answer: A
Page Ref: 126
Objective: 1
Difficulty: Moderate
Classification: Conceptual
15) Which of the following arguments on social responsibility states that a business is socially responsible only when it pursues its economic interests?
A) costs
B) violation of profit maximization
C) superiority of prevention over cures
D) too much power
Answer: B
Page Ref: 126
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Easy
Classification: Conceptual
16) Compare and contrast the ideas of social obligation, social responsiveness, and social responsibility.
Answer: Social obligation occurs when a firm engages in social actions because of its obligation to meet its economic and legal responsibilities. The organization does only what it is obligated to do and nothing more. This idea reflects the classical view of social responsibility that says that management's only social responsibility is to maximize profits. In contrast to social obligation, however, both social responsiveness and social responsibility reflect the socioeconomic view. According to this view a manager's social responsibilities go beyond making profits to include protecting and improving society's welfare. This view is based on the belief that corporations are not independent entities responsible only to stockholders, but have an obligation to the larger society. Social responsiveness occurs when a company engages in social actions in response to some popular social need. Managers are guided by social norms and values and make practical, market-oriented decisions about their actions. A socially responsible organization views things differently. It goes beyond what it is obligated to do or chooses to do because of some popular social need and does what it can to help improve society because it is the right thing to do. Social responsibility is defined as a business's intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society. A socially responsible organization does what is right because it feels it has an ethical responsibility to do so.
Page Ref: 124-125
Topic: What Is Social Responsibility?
Objective: 1
Difficulty: Moderate
Classification: Conceptual