Chapter 7
Employee selection
Multiple choice questions
1. In their selection processes, employers are giving increasing emphasis to:
a. computer-based skills.
*b. behavioural and attitudinal characteristics.
c. assessment centres.
d. unstructured interviews.
General Feedback:
Page 252. Learning Objective 1. Factual. Many organisations are focussing on job applicants'
cultural fit and thus on attitudes and behaviours in their selection decisions believing that job
skills are more trainable.
2. Selection criteria should:
a. include all the performance indicators identified in recruitment.
b. correspond closely to how a job is performed now and in the future.
*c. be consistent with the organisation's strategic direction and culture.
d. reflect the standard of applicants from which a choice is to be made.
General Feedback:
Page 252. Learning Objective 1. Factual. An organisation's success depends on it having the right
people in the right place at the right time. The strategic business objectives and culture should
determine the people selected.
3. Which of the following is not one of the major research findings about interviewing?
a. Interviewees who play hard to get are rated more highly.
b. Unfavourable information outweighs favourable information.
c. Interviewers' post-interview ratings are highly related to their pre-interview impressions.
*d. Interviewers are less likely to change their initial opinion of the applicant from positive to
negative than from negative to positive.
General Feedback:
Page 267. Learning Objective 5. Factual. Research has shown that interviewers are more likely
to change their initial opinion from positive to negative.
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Chapter 14: Interviewing for a Job and Preparing Employment Messages
Multiple Choice
1. Which of the following is true of a computer-assisted interview?
a.
A computer-generated report flags any contradictory responses and highlights any
potential problem areas.
b.
A computer-assisted interview obliges an applicant to give polite, socially acceptable
responses.
c.
A computer-assisted interview is ineffective in conducting screening interviews.
d.
A computer-generated report generates a list of unstructured interview questions for
the interviewer to ask.
ANSWER: a
2. In the context of employment interviews, research has shown that applicants:
a. are reluctant to attend computer interviews.
b. feel the need to give socially acceptable responses to a computer.
c. respond more honestly to a computer than to an interviewer.
d. feel more nervous in computer interviews than in human interviews.
ANSWER: c
3. Which of the following is a reason why many companies use computer-assisted interviews?
a. To evaluate the performance of an interviewee under stress
b. To improve the overall quality of the interview by obtaining honest responses from
interviewees
c. To emphasize the team approach to management and problem solving
d. To allow job applicants to meet individually with a number of different interviewers
ANSWER: b
4. Which of the following is a typical interviewer error.
a. Being reluctant to ask sensitive questions
b. Asking the same questions to all applicants
c. Asking unstructured questions to applicants
d. Placing an interviewee in an anxiety-producing situation
ANSWER: a
5. Which of the following takes place in a series interview?
a. An interviewee is placed in an anxiety-producing situation.
b. Multiple candidates meet with an interviewer with the help of videoconferencing
technologies.
c. Different interviewers are involved who most likely ask questions from different
perspectives.
d. Applicants use a computer to provide answers to a list of carefully selected questions.
ANSWER: c
6. Which of the following is true of phone interviews?
a.
They are designed to place an interviewee in an anxiety-producing situation so an
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