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1 An example of a "ball and socket" joint is the 2 The kidneys are located behind the 3 During swallowing, the larynx is covered by the 4 The protein in epidermal cells that makes the skin relatively waterproof is 5 Where is chyme produced? 6 Digestion that breaks food into tiny pieces is 7 The hormone responsible for ovulation is 8 A patient diagnosed with farsightedness has 9 The mucous membrane that lines the inner surface of the eyelid is called 11 Which of the following constitutes 2%-4% of the WBCs? 12 The thin membrane that lines the eyelids and covers the white of the eye is the 13 A doughnut-shaped gland that encircles the urethra is the 14 The urinary bladder is located in the 15 When a muscle contracts, it becomes 16 Where do you find the pulse from the patient’s dorsalis pedis artery? 17 The outer layer of the skin is the 18 In what quadrant is the liver located? 19 What organ is located in the lymphatic system? 20 A type of bone fracture producing many bone fragments is 21 Egg cells are produced where? 22 The major function of the circulatory system is 23 The largest bone of the body is the 24 Where do peristaltic waves occur? 25 The cavity within the kidney that collects urine is the 26 The function of insulin is to assist glucose into the cells 27 The internal folds of the stomach are known as 28 The left ventricle of the heart sends blood out through which artery? 29 The site of fertilization is usually the 30 Muscles are attached to bones by 31 The combining form "hist/o" means 32 Which of the following is the most common eye condition associated with aging? 33 The medical term for inflammation of the liver is 34 what is the first portion of the small intestine 36 Which term is best described as “destruction by burning”? 37 The combining form that means "red" is 38 An accumulation of serous fluid in the peritoneal cavity is 39 In a patient’s progress note you see that the physician has used the term “necrosis” regarding a lesion. The physician is referring to 40 The suffix meaning "inflammation" is 41 The term "myotomy" means incision into 42 Inflammation of the salivary gland is known as: 43 Which of the following is the correct spelling of the term meaning inflammation of the tonsils? 44 The surgical incision into the abdomen is 45 The medical term for indigestion is 46 “Abnormal widening of the arterial wall that is weak and bulges”, defines the term 47 A small mass of masticated food ready to be swallowed is 48 Which of the following means pertaining to after meals? 51 The medical term for a toothache is 52 Choose the abbreviation that means four times a day. 53 The abbreviation "QID" means 54 The inflammation of the pancreas is 55 What term is best associated with cancer that has spread to other organs of the body? 56 Which one of the following is a physician having a practice limited to the aging population? 57 The law requires that which one of the following be reported to the appropriate authorities? 58 The purpose of the Good Samaritan Act is to protect healthcare providers rendering First Aid from civil and criminal liability 59 The Controlled Substances Act is a United States law that regulates controlled drugs. The law is administered by the Drug Enforcement Administration. All of the following are responsibilities of medical assistants in the medical setting when dealing with controlled substances,EXCEPT prescribing controlled drugs 60 In the absence of the employing physician, a medical assistant determines that a patient needs a prescription drug and dispenses the wrong drug from the physician’s supply the performance of this totally wrongful and unlawful act is known as 61 Translated as “the thing speaks for itself”, which of the following is evidence showing that negligence by the accused person may be reasonably inferred from the nature of the injury occurring to the plaintiff? 62 A discussion involving the physician providing the patient or the patient’s legal representative with a deeper understanding of the patient’s condition, a full explanation of the plan for treatment, and enough information to decide whether the patient will undergo the treatment or seek an alternative is called what type of consent? 63 The purpose of HIPAA security standards is to set national standards for safeguarding the confidentiality of electronic exchange of patient information 64 Medical Practice Acts are laws enacted to define what is included in the practice of medicine 65 Which of the following terms indicates consent in which there is an understanding of the treatment that will be performed, why it should be performed, any alternative methods of treatment, and the risks and benefits of the treatments discussed? 66 The physician informs the medical assistant that he or she will no longer treat a patient who refuses to follow his or her medical advice and treatment plan. The procedure that the medical assistant should follow is to send a letter of formal withdrawal to the patient by certified mail, return receipt requested 67 Which of the following is an appropriate responsibility for the medical assistant when assisting the physician with a surgical procedure? Ensuring that there is a signed patient consent form on file 68 Which of the following is a court order requiring a witness to produce records for a trial? 69 The statute that defines what is included in the practice of medicine, establishes the requirements for licensure, and establishes the grounds for suspension or revocation of a license is called the 70 An example of a medical assistant illegally practicing medicine is giving advice on a patient condition. 71 Under this doctrine, physicians are legally responsible for the acts of their employees when they are acting within the scope of their duties or employment 72 Substitution of another surgeon without the patient’s consent when the patient has already received anesthesia and has no idea that a substitution has been made is called 73 Mrs. Jones is diagnosed with a terminal illness. She has given permission for her husband, Mr. Jones, to have access to her medical information. Dr. Smith informs Mr. Jones that his wife is terminally ill. Mr. Jones does not want Dr. Smith to tell her patient that she is terminally ill. The physician would violate which of the following ethical principles if she does not inform her patient of the correct diagnosis? 74 A physician performed plastic surgery on a patient and later published an article about the procedure in a medical journal. A photograph of the surgical site was included. Permission to publish the photograph had not been obtained. This act is an example of 75 Which statement best describes the practice known as “fee splitting”? It is the unethical practice in which physicians are paid for referring patients. 76 If a caring family member asks about a patient’s treatment, the medical assistant should provide only information that has been authorized by the patient 77 The technique used to let a patient know how you interpreted the message he or she is communicating is called 78 This type of listening is highly recommended for health care providers and patients in communicating needs. It involves participation in a conversation with another by means of repeating words and phrases or giving approving or disapproving nods. 79 Psychologist Abraham Maslow created the “Hierarchy of Needs”. Maslow believed that our human needs can be categorized into five levels and that the needs of each level must be satisfied before we can move on to the next. Which of the following is the correct order of Maslow’s “Hierarchy of Needs” starting from the bottom to the top? Physiological needs, Safety and Security, Love and belonging, Esteem and recognition, Self-actualization 80 Positioning or sitting behind a desk communicates the message of 81 When educating your patient, which of the following is not recommended for the prevention of deep vein thrombosis? avoid compression stockings 82 With respect to educating patients on the functions of minerals in the body, which combination of mineral to sources is incorrect? Iron– nuts, whole grains, vegetables, coffee, tea, cocoa, egg yolks 83 Patient education for minor burn care involves all of the following EXCEPT Eating a low-calorie, low- protein diet to promote healing 84 Instructing patients in the collection of a clean-catch, midstream urine specimen is especially important in order to avoid contamination. Which of the following is incorrect in patient education? On the second motion, cleanse directly across the meatus, back-to-front, using another antiseptic wipe 85 Patient education for preventing Lyme disease includes all of the following except Remove a tick by squeezing or crushing the tick with tweezers 86 Diabetic patient education must be acknowledged and followed by the patient. Which of the following is not recommended for the diabetic patient? Maintain plasma glucose level between 120 and 200 mg/dL 87 A "non-duplication of benefits" is also called 88 The policy describing a period of non-coverage for conditions diagnosed prior to the issuance of an insurance benefit plan is called a pre-existing conditions waiver prescription medical equipment 90 Accepting assignment on a Medicare claim means that the physician is compensated 91 The specific amount specified by an insurance plan that the patient must pay toward the charges for professional services rendered is the 92 Medicare Part B pays physicians on a fee scale consisting of three parts: 1. Physician’s work. 2. Charge-based professional liability expenses. 3. Charge-based overhead. This fee scale is known as Resource-based Relative Value Scale (RBRVS 93 Claims for Medicaid patients enrolled in a managed care plan are paid according to what fee schedule? 94 A military medical insurance plan that is administered by the government is 95 This insurance covers health benefits program for the spouses and dependent children of veterans suffering total, permanent, service-connected disabilities and for surviving spouses and dependent children of veterans who died as a result of service-related disabilities. 96 In 2006, drug and prescription benefits were added allowing Medicare recipients the option of choosing, at a reduced cost, a plan that pays for prescription drugs with just a small co-payment from the patient. Beneficiaries choose the drug plan and pay a monthly premium. This option is 97 A range of usual fees in the same community is the 98 A written authorization by the patient giving the insurance company the right to pay the physician directly for billed services is known as the 99 A payment method used by many managed care organizations in which a fixed amount of money is reimbursed to the provider for patients enrolled during a specific period of time, no matter what services are received or how many visits are made 100 The routine waiving of co-payments is against federal guidelines 101 An organization that contracts with the government to handle and mediate insurance claims from the medical facilities, home health agencies, or providers of medical services or supplies.
102 Which one of the following is an insurance claim processing error? Using "rule out" diagnosis 103 A letter for statement from the insurance carrier describing what was paid, denied, or reduced in payment. Also contains information about amounts applied to the deductible, the patient’s co-insurance, and the allowed amounts. . Explanation of benefits (EOB) 104 A person who holds a health benefit plan is a 105 Once a delinquent account has been turned over to a collection agency, the physician's office should refer all inquiries to the collection agency 106 The petty cash fund may be used for small incidental items 107 Which of the following entries are recorded in the adjustment column? 108 If the total income for one month is $17,500 and the total expenses for the same month are $15,500, the profit and loss statement would show a 109 The name that follows the words "Pay to the order of" on a check is the 110 For deposit only" is an example of what type of endorsement? 111 Which one of the following represents the total of all patient outstanding balances owed to the practice? 112 A compilation or average of physician fees over a given period is know as 113 The process of proving that a bank statement and checkbook balance and are in agreement is known as 114 The words “for deposit only” specify what type of endorsement? 115 The cost to a physician for the services of a collection agency is usually a percentage of each amount collected 116 Regulation Z of the Truth in Lending Act is enforced by the Federal Trade Commission and is a part of the Consumer Credit Protection Act. When a physician agrees and accepts payment in installments, the physician must provide a disclosure statement about finance charges even if no finance charges are involved. What is the minimum number of installments in this Regulation? More than four installments 117 Expenses that will most likely be included in the capital budget for a medical facility are 118 The person who signs his or her name on the back of a check for the purpose of transferring title to another person is the 119 Consider the legal statement in which a person authorizes another person to act as his or her agent. The authority may be limited to the handling of specific procedures. The person to which authorization is granted is known as the . power of attorney for healthcare 120 The method used to accommodate appointments for minor emergencies in the physician's office is to leave unassigned slots in the appointment schedule. 121 When an order arrives from a supplier, the box should be inventoried. The list of the items included in a shipment is called the 122 It is recommneded that a multipurpose ABC fire extinguisher be readily available and prominently mounted in a visible, convenient place in the medical office. All employees must be trained in the use of the fire extinguisher. The proper way to operate a fire extinguisher is to pull the pin, aim the hose, squeeze the handle, sweep the nozzle 123 Which of the following is the correct way to write the first line of an inside address in a letter to Susan Martin, a pediatrician? 124 An approach of sensitivity to the individual needs and reactions of patients begins from the initial contact with the medical receptionist to the conclusion of the patient’s treatment. This approach is known as 125 A method of prioritizing patients so that the most urgent receive care first is called 126 What information would you need in order to properly matrix the appointment book or electronic medical record? Days and hours the physician performs hospital rounds 127 Which of the following is the best method of interacting with an angry patient in the reception area? Invite the patient into a room out of the reception area 128 When a patient cancels his or her appointment or merely does not show up, the correct course of action is to call the patient and try to reschedule for another time; document the missed appointment in the patient record and in the appointment book or database
129 Which of the following dates is written correctly for inclusion in the heading of a business letter? 130 When making travel arrangements for the physician to attend a medical seminar or convention, the medical assistant should provide the physician with details of the entire trip, including dates and times of arrival and departure, flight and hotel confirmation numbers, and other details all in one document. This detailed description is called
131 The medical assistant develops a matrix or a template prior to creating the physician’s schedule in order to . block out time slots when the physician is not available to see patients 132 Which one of the following represents the statistical characteristics of human populations (as in date of birth, address, telephone number, occupation, place of employment) used especially to identify markets 133 When a patient fails to keep an appointment the medical assistant should document the failed appointment in the patient's chart 134 Which of the following type of magazines or journals should not be in the reception area Physician's professional journals 135 Medical records in this medical office are filed alphabetically. Arrange the following names in alphabetical order to prepare them for filing. Select
the sequence of the numbers correctly that alphabetizes the names 136 Who is the legal owner of the medical record (original hardcopy or electronic medical record)? The physician or medical facility which initiated and developed the record 137 To prevent back pain or a workplace injury when working with an object, ergonomically, which of the following ergonomic stance is not recommended? 138 What are the two most important factors in performing an effective hand wash? Friction and running warm water 139 What regulatory body is responsible for monitoring the observance of Standard Precautions guidelines 140 While Susan is preparing a blood specimen for laboratory analysis, the container tips over and blood spills on the laboratory table. Which of the following is the most appropriate management of the spill? Don personal protective equipment such as gloves, use a cleanup kit, sprinkle congealing powder over the spill, scoop up the spill, place contents in bag, wipe area with germicide, place all contaminated materials in biohazard container. 141 Microorganisms may be transmitted by each of the following EXCEPT 142 According to Standard Precautions guidelines, personal protective equipment MUST be worn whenever there is contact with 143 When performing skin preparation before a surgical procedure, the antiseptic solution or soap should be applied starting at the incision site and using a motion that is circular starting from the incision area to the outside edges of the area. 144 Cold sterilization is achieved through the use of 145 The autoclave chamber door is slightly opened at the end of the autoclave cycle to destruction of all microbial life 147 Which one of the following processes is required for surgical instruments and equipment that will come into contact with internal body tissues or cavities that are considered sterile? 148 The instrument used to view the urinary bladder is 149 A stainless steel instrument with a handle at one end and two prongs at the other end used to test hearing is a 150 What instruments have sharp edges and are used to incise skin and tissue? Cutting and dissecting instruments 151 What instrument holds open layers of tissue, exposing the areas beneath? 152 The tympanic thermometer is inserted into the 153 Instruments used to take blood pressure are the sphygmomanometer and stethoscope. 154 What kind of machines do electrocardiograph technicians operate? 156 Which of the following is a surgical instrument with slender jaws used for grasping blood vessels and establishing homeostasis 157 To obtain the most accurate rate, respirations should be counted for 158 A marked drop in blood pressure is found with 159 Normal bacteria that are found in the intestinal tract and are the most common cause of lower-tract urinary infections (due to improper hygiene after bowel movements), are 160 The most common arterial site for obtaining an adult pulse is 161 Which of the following is not associated with Insulin-dependent diabetes mellitus? 162 The signs and symptoms of IDDM (insulin-dependent diabetes mellitus) do not include 163 The average pulse for an adult at rest is in the range of 164 A sudden attack, such as that observed in epilepsy is known as 165 The knee-chest position is used for examination of the 166 You have just a venipuncture on your patient and the patient says she feels like she is going to faint. Into what position do you quickly place your patient in? 167 A patient short of breath should be put into what position on the examination table? 168 Cheyne Stokes describes a 169 What type of pulse is obtained using a stethoscope? 170 What blood pressure would be by a hypertensive patient? 171 Cardinal signs are also known as blood pressure, temperature, pulse, respirations 172 The "Snellen Chart" is used to test 173 Michelle has an order to administer a TB test to her patient. She knows that the body sites used for an intradermal injection are the . anterior forearm and the upper back. 174 Sarah knows that legally, all vaccine providers must give patients, their parents, or their legal representatives, the appropriate Vaccine Information Statement (VIS) whenever a vaccination is administered. The required information that must be recorded on the patient's medical record includes the edition date of the VIS, the date the VIS is provided (i.e., the date of the visit when the vaccine is administered). 175 While administering an intramuscular injection, the medical assistant inadvertently aspirates blood into the syringe. Which of the following is the most appropriate next step? . Withdraw the needle completely and start the procedure over 176 A drug used to relieve pain is an 177 Sarah is administering an influenza shot to her patient. She knows that when administering an injection into the deltoid muscle, caution must be taken to avoid the 178 For a medication to be maintained at the proper blood level, it must be given 179 The physician orders 1 Gram of a medication for injection. On hand is 0.5 Grams per mL. How many mL will be administered? 180 Which of the following administration routes will result in the most rapid action of a drug? 181 Electrosurgery is used for . aspirating tissues or cells 182 What is a fenestrated sterile drape? A drape that is placed over the patient, with the opening over the area where the surgical procedure will be performed. 183 For minor surgical procedures, acceptable skin cleansing agents include all of the following EXCEPT
184 Which of the following is a surgery that is used to treat an abscess? 185 Instruments required by the physician for a basic suture set-up include needle holder and scissors 186 Which one of the following is NOT a physical therapy modality 187 Sensitivity testing in Microbiology is performed to check for antibiotic sensitivity to the bacteria found in the specimen 188 Which of these statements is true regarding angioplasty . Angioplasty is used to restore blood flow to ischemic myocardial tissue 189 Excessive squeezing around a capillary puncture site will cause dilution of the sample with tissue fluid 190 Which type of bleeding is easiest to control? 191 Which one of the following tests identifies the organism associated with a urinary tract infection? 192 The preanalytical phase of laboratory procedures refers to the laboratory testing phase in which tests are ordered and specimens are collected and prepared for testing. 193 Staphylococci are the primary causative pathogen for which one of the following diseases? 194 A urine pregnancy test checks for the presence of 195 A normal color of urine is 196 The "universal donor" has blood type 197 Which one of the following is a highly specific host defense mechanism? 198 Which of the following best represent the major areas of urinalysis? . physical, chemical, microscopic 199 In electrocardiography, the electrode used as a ground is 200 The basic EKG has how many leads? 201 When preparing a patient for an EKG, leads should be placed on the intercostal spaces 202 What typically does not cause an artifact in the tracing of an electrocardiogram? 203 What should be done if a person exhibits changing levels of consciousness? Have the patient lie down 204 What is the first thing you should do if you walk into a room and find a patient collapsed on the floor Assess the scene before going any further 205 After putting gloves on, what should be done to assist a bleeding victim? Apply direct pressure to the site 206 When using a fire extinguisher, what does the acronym PASS mean? Pull, aim, squeeze, and sweep 207 What is the proper treatment for syncope? . Place the patient in a supine position with the legs elevated 208 A second degree burn would appear as red, edematous, wet, shiny or blistered. 209 Fire extinguishers must be inspected and recharged, if necessary, 210 The first step in controlling bleeding is Which of the following best describes the reason communication is of the utmost importance in the healthcare setting?Which of the following best describes the major reason communication is of the utmost importance in the health care setting? Communication serves as the foundation for all patient care.
How can the medical assistant put a patient at ease who seems nervous?If they appear stressed or fearful then try to calm them. Getting a patient comfortable, through meeting him or her at eye level, smiling and keeping a calm, even pace will help that patient open up and share more information, making it easier to get a feel for what might be going on.
Which of the following applies to the theory that there is a specific order or rank within which a persons needs are met?Maslow's Hierarchy of Needs
Maslow's theory is based on the premise that human beings are motivated by needs ranked in order hierarchically. Some of these needs are simply essential to all human beings.
When should the medical assistant arrive to open the facility?A medical assistant's day usually starts early. Most doctor's offices open at 8 am, and some offer appointments even earlier.
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Which of the following best describes how the medical assistant should be positioned?
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