Question
Hello, please use the book INTRODUCTION TO INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY SIXTH EDITION by Ronald E. Riggio
i added the book above (Please do not guess)
1. Organizational socialization is defined as the learning of specific work skills and abilities.
True
False
2.Starbucks got it "right" because they created a
consistent ________ no matter what franchise you are in anywhere in the
world.
organization
experience
intervention
effort
3.Samara holds high expectations for her supervisees. She
believes that if they are presented with a challenge, they will perform even
better than expected. This is an example of the _____ effect.
halo
pygmalion
snowball
long-term
4.An example of autocratic decision making is when
the director asks for input from workers about closing the
office early on Fridays but then makes a decision alone.
the supervisor decides to give his entire department the Friday
after Thanksgiving off.
the salespeople discuss and agree to offer a discount on orders
over $1,000.
a vote is taken by employees to extend their work days
Mon-Thur so that they can take half days on Fridays.
5.Group conflict can lead to high quality decisions.
True
False
6.Disadvantages of group decision making include which of the
following?
Parts of a problem are divided among several people.
The potential for groupthink and group polarization.
Most groups prefer to not make decisions.
All of the above.
7.At the Gingerbread Factory, members of the gumdrop
buttons assembly line banded together to make their voice louder at big
decision making meetings, this is an example of
expert power.
a coalition.
coercive power.
the power corollary.
8.Wendy and Ben both wanted to make their department's
presentation at the next stockholders meeting. Ben gave in to Wendy's
wishes to present but negotiated that the presentation includes
more discussion of his ideas. Ben used which of the following
conflict resolution strategies?
Accommodation
Compromise
Avoidance
Collaboration
9.In Jean's work group, project decisions are made by concensus.
She often pushes for decisions that would give her the least amount of
responsibility. Jean would be classified as a(n)
dominator.
blocker.
gatekeeper.
special interest pleader.
10.The power base that is most strongly and consistently related
to effective job performance is _________ power.
expert
legitimate
referent
reward
11.Brianna is a stock broker who is personally in favor of
advising a client to invest one third of his money in a very high risk stock.
After discussing the investment with a group of her colleagues, she advises her
client to put more than half of his money in the high risk stock. This process
is an example of
mindguarding.
collaboration.
groupthink.
group polarization.
12.The Gingerbread Factory has a unit that makes their chocolate
chip cookies and another unit that is completely responsible for all operations
in producing their ginger snap cookies. The Gingerbread Factory has a
__________ organizational structure.
nontraditional
consolidated
functional
divisional
13. The Gingerbread Factory has a unit that makes their
chocolate chip cookies and another unit that is completely responsible for all
operations in producing their ginger snap cookies. The Gingerbread Factory has
a __________ organizational structure.
nontraditional
consolidated
functional
divisional
14. Klara was recently hired to conduct a survey of employee
attitudes at the Gingerbread Factory. As an OD consultant, her first step would
be to
provide relevant scientific research.
gather data.
Make a joint action plan.
evaluate the managers only.
15
.Match the theory/theorist to its best descriptor
Great Man / Woman
Fiedler's Contingency Theory
Task-oriented leadership
Relationship-oriented leadership
Path-Goal Theory
Charismatic leaders
Transformational leaders
Leader-Member Exchange Model
Decision Making Model
Least Preferred Coworker Scale
A.
Best style for more stable situations where the relationship
between the leader and members is generally good
B.
Specifies a leader's style that best fits the employee and their
environment in order to achieve a goal
C.
The effectiveness of a leader is determined by how well the
leader's style matches the situation s/he is handling
D.
Best style for uncertain situations where the relationship
between the leader and members is poor
E.
Great leaders are born, not made
F.
Typically demonstrate incredible communication skills and
high confidence
G.
Inspire their followers and stimulate their curiosity
H.
Leaders usually have an inner circle who get increased access to
resources
I.
Time constraints and employee commitment impacts
leader behavior
J.
Leaders rate their most difficult employee
16.The starting point for a human factors psychologist when
designing a operator-machine system is typically the same as when an employer
designs a new position in their company. They both would start with
a job analysis.
a job description.
interviews.
a safety report.
17.Hector and Tran have both been temporarily removed from their
regular jobs to work with a group charged with planning and organizing an open
house for their organization. These two people are part of a
project task force.
product support group.
traditional organization.
team organization.
18.Bob and his friends find a bag full of cash on the subway
train they are riding. The group has decided to keep the money and split it
amongst themselves instead of turning it in to the police. Match the groupthink
"symptom" that best describes the statement Bob might make to himself
to justify the decision to go along with this plan:
Match:
Direct conformity pressure
Illusion of
unanimity
Self-censorship
Illusion of invulnerability
Illusion of morality
A.
"There's no way we are going to get caught, no one saw that
the bag wasn't ours."
B.
"This money probably belongs to drug dealers and if they
had it they would buy more drugs to sell to innocent people, so it's in better
hands with us. At least we can do something good with it."
C.
"Everyone seems to be in agreement to take the money so I
might as well go along."
D.
"I think we should turn in the money but I'm not going to
say anything."
E.
"Joe just looked at me funny, I think the other guys
will just take my share if I say no and then threaten me."
19.Organizational politics can benefit the organization.
True
False
20.Norms are rules that groups adopt to dictate appropriate and
inappropriate behavior for members.
True
False
21. Maile and her coworkers use various methods to
communicate in their organization. Her team includes Bret, Hasan Lana, and
Jin. Her supervisor, Geo, also communicates directly with her team. Match the
communication term to the statement that best describes it.
Match:
The Circle
The Wheel
Mum Effect
Filtering
The Y
A.
Geo discusses year-end bonuses with his team but does not
elaborate on how the bonuses are being distributed or the % of the amounts.
B.
Geo asks Maile to inform the rest of her team about the
time and location of the next Town Hall meeting
C.
Geo communicates upper management decisions directly to Maile
and her team.
D.
Maile does not share the recent layoffs of the department
upstairs with the rest of her team.
E.
Maile, Bret, Hasan Lana, and Jin all
sit in the same office and immediately discuss the email they all received
about early office closure next Friday.
22.Chip Conley applied Maslow's Hierarchy of Needs to the
workplace. He revised the pyramid to include all of the following except:
survival
happiness
success
transformation
23.Researchers have discovered some evidence of personality
characteristics that cause some works to be more at risk of being involved in
accidents than other workers.
True
False
24.During a union labor strike, the company's chief negotiator
makes promises to the union that he cannot keep. This causes the union to
withdraw their demands for a wage increase and go back to work. Later, when the
members realize that the promises have not been kept, the relationship between
the union members and the company becomes so damaged that it leads to high
rates of turnover and decreased productivity. The company's behavior is an
example of
illegitimate power
coercive power
functional politics
dysfunctional politics
25.According to Simon Sinek, the reason we buy products from
Apple is "not because people buy ______ you do, but ____ you do it."
when; how
what; why
what; how
when; why
26.Charismatic leaders are likely to be most effective in
situations where environmental conditions are very stable.
True
False