The planning and moving of materials and goods from one place to the next is known as Quizlet

Management process of determining what an organization needs to do and how best to get it done.
Analyzing trends,
Setting strategy,
Crafting, prioritizing funding tactics
Vision- company values, profits, sales, loss. Gives employees direction about how they are expected to behave.

Mission statement- defining company

Goals: long term broad goals

Objectives: specific short term, objectives such as sales, profit, website visits, customers.

Purpose of setting goals
Provides direction and guidance for managers at all levels, helped firms allocate resource. Helps define corporate culture. Helps managers assess performances.

Steps in decision making
Define the situation
Describe and collect needed information
Develop alternatives, plan B
Develop agreement among those involved
Decide which alternative is best
Implement
Determine whether the decision was a good one and follow up

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"Land bridge" concept may apply for international shipments where oceans are separated by a large land mass.

For example, containers moving from Japan to Europe may dock at Long Beach, CA, transfer the containers to a railroad, and reload the containers onboard another ship in Norfolk, VA., continuing on to a European port.

Today, containers supply the major portion of break-bulk overseas shipping. There are several advantages to containerized shipping: reduced loading times allow more efficient use of equipment; shorter transit times and reduced pilferage and damage; and, savings from using less packing materials and insurance. Containers have disadvantages: containers cannot be handled at every port, limiting the number of shipping routes available; difficulty in finding cargo for container backhaul; and, carriers at origin and destination are not always able to use the speed available in loading and unloading containers. Examples of the savings available from combining modes are: maritime bridges, use of double-stack trains, and, air/sea combinations to ship high-value-to-weight items from the Far East to Europe by way of the West Coast of the U.S.

The container can be transferred from carrier to carrier and mode to mode. Less commodity handling reduces handling costs, damage costs, theft and pilferage, and the time to complete modal transfer. Less labor is required because the container is too large and heavy for manual movement. Containerization is important to international distribution by reducing the time and cost associated with shipment handling and storage at ports, and damage and theft. Today, containers supply the major portion of break-bulk overseas shipping. There are several advantages to containerized shipping: reduced loading times allow more efficient use of equipment; shorter transit times and reduced pilferage and damage; and savings from using less packing materials and insurance.

Incoterms define which of the following combinations of responsibilities in a shipment?

1) Ownership and risk for the goods shipped, 2) preparation of customs documentation for international movement, and 3) payment of insurance.

1) Cost of transporting the goods, 2) payment terms, and 3) who loads the freight container.

1) Cost of transporting goods, 2) ownership and risk for the goods shipped, and 3) preparation of customs documentation for international movement.

1) Cost of transporting the goods, 2) who loads the freight container, and 3) the price of the goods.

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Terms in this set (43)

Supply Chain

is the network of all the activities involved in delivering a finished product/service to the customer

Sourcing of: raw materials, manufacturing & assembly, warehousing, order entry & tracking, distribution, delivery

Supply Chain Management

is the vital business function that coordinates and manages all the activities of the supply chain.

Coordinates movement of goods through supply chain from suppliers to manufacturers to distributors
Promotes information sharing along chain like forecasts, sales data, & promotions

Supply Chain Management

"Supply Chain Management encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all Logistics Management activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third-party service providers, and customers. In essence, Supply Chain Management integrates supply and demand management within and across companies."

Logistics

"Logistics is the part of the supply chain process that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customers' requirements."

Components of a Supply Chain for a Manufacturer

External Suppliers

Internal Functions

External Suppliers

source of raw material

Tier one supplier supplies directly to the processor
Tier two supplier supplies directly to tier one
Tier three supplier supplies directly to tier two

Internal Functions

Processing, purchasing, planning, quality, shipping

Components of a Supply Chain

External Distributors - transport finished products to appropriate locations
Logistics managers are responsible for managing the movement of products between locations.

Logistics includes:
Traffic management - arranging the method of shipment for both incoming and outgoing products or material
Distribution management - movement of material from manufacturer to the customer

Supply Chains for Service Orgs

Services are similar (to manufacturers)
Internal Operations (example: travel agency has travel planning and travel payment)
Integration is key

External Distributors
Service provider maybe different
i.e.; not a part of travel agency

Sourcing Issues

Vertical integration - a measure of how much of the supply chain is owned or operated by the manufacturer

Backward integration - owning or controlling of sources of raw material and components
Forward integration - owning or controlling the channels of distribution

Insourcing vs. Outsourcing

Is product/service technology critical to firm's success?
Is product/service a core competency?
Is it something your company must do to survive?

Developing Supplier Relationship

A strong supplier base is critical to the success of many organizations

Top three criteria for choosing suppliers
:Price
Quality
On-time delivery

Note: Choice of suppliers must be consistent with a company's mission.

Expectations & Competition

SCM must consider the following trends, improved capabilities, & realities:

Consumer Expectations and Competition
Globalization
Government Regulations and E-Commerce
Green Supply Chain Management

Consumer Expectations and Competition

power has shifted to the consumer (search & transaction)

Globalization

capitalize on emerging markets

Government Regulations and E-Commerce

issues of Internet government regulations

Green Supply Chain Management

recycling, sustainable eco-efficiency, and waste minimization

Global SCM Factors

Managing extensive global supply chains introduces many complications
Infrastructure issues like transportation, communication, lack of skilled labor, & scarce local material supplies
Resulting in Higher costs and poorer services

Major Issues Affecting SCM

Information Technology
E-commerce and e-business
Business-to-business (B2B) E-commerce

Information Technology

enablers include the Internet, Web, EDI, intranets and extranets, bar code scanners, and point-of-sales demand information

E-commerce and e-business

uses internet and web to transact business

Business-to-business (B2B) E-commerce

businesses selling to/buying from other businesses

Business-to-Business (B2B) Evolution

1970's Automated order entry systems
Telephone modem

1970'sElectronic Data Interchange (EDI
)Computer to computer sharing

1990'sElectronic Storefronts On-line catalogs

1990'sNet Marketplaces
Suppliers and buyers trade on Internet

Benefits of B2B E-Commerce

Lower procurement administrative costs
Low-cost access to global suppliers
Lower inventory investment due to price transparency/reduced response time
Better product quality because of increased cooperation between buyers and sellers, especially during the product design and development

Types of E-Commerce

Business-to-Consumer (B2C) on-line businesses sell to individual consumers:
Advertising Revenue Model
Subscription Revenue Model
Transaction Fee Model
Sales Revenue Model
Affiliate Revenue Model
Intranets
Extranets

Advertising Revenue Model

Provides users w/information on services & products; provides opportunity for suppliers to advertise

Subscription Revenue Model

Web site charges a subscription fee for access to the site

Transaction Fee Model

Company receives a fee for executing a transaction

Sales Revenue Model

A means of selling goods, information, or service directly to customers

Affiliate Revenue Model

Companies receive a referral fee for directing business to an affiliate

Intranets

An organization's internal networks

Extranets

Intranets linked to the Internet for suppliers and customers to interact within their system.

The Bullwhip Effect

the inaccurate or distorted demand information created in the supply chain

Causes generated by
demand forecasting updating
order batching,
price fluctuations,
rationing
gaming

Results in
Excessive inventory investment
Poor customer service levels
Ineffective transportation use
Misused manufacturing capacity
Lost revenues

Counteracting the Bullwhip Effect

1.Change the way suppliers forecast product demand by making this information available at all levels of the supply chainShare real demand information (POS terminals)

2.Eliminate order batching

3.Stabilize pricing

4.Eliminate gaming

Warehouses have three roles

Transportation consolidation - warehouses consolidate less-than-truckload (LTL) quantities into truckload (TL) quantities

Product mixing - warehouse value added customer service of grouping a variety of products into a direct shipment to the customer

Services - are offered can improve customer service by moving goods closer to the customer and thus reducing replenishment time

Crossdocking

Eliminates the storage (customer is known) and order-picking functions of a distribution warehouse while still performing the receiving and shipping functions.

4 types: Manufacturing, Distributor, Transportation, Retail

Examples: Home Depot, Wal-Mart, FedEx

Supply Chain Performance Metrics

Traditional measures

Additional measures

Traditional measures

Return on investment
Profitability
Revenue growth

Additional measures

Customer service levels
Inventory turns
Weeks of supply
Inventory obsolescence

Warehouses involved in supply chain distributions include

Plant warehouses
Regional warehouses
Local warehouses

Warehouses can either be

General - used for long-term storage
Distribution - used for short-term storage, consolidation, and product mixing

Radio Frequency Identification Technology (RFID)

automated data collection technology which relies on radio waves to transfer data between reader and RFID tag

Third-party Service Providers

ease of developing an electronic storefront has allowed the discovery of suppliers from around the world

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Which term is used for the movement of product from one location to another as it makes its way from the beginning of a supply chain to the customer's hands?

Transportation refers to the movement of product from one location to another as it makes its way from the beginning of a supply chain to the customer.

What type of logistics is it called when products and materials are moved from suppliers to the factory?

Inbound logistics processes move inventory, raw materials, or supplies from a supplier to a business; outbound logistics, on the other hand, move finished products from a business to the end customer or user.

What is the process of moving goods and services from the product producers?

Supply chain management is the handling of the entire production flow of a good or service — starting from the raw components all the way to delivering the final product to the consumer.

Is the process of coordinating and moving material and other resources from one location to another?

Logistics is used more broadly to refer to the process of coordinating and moving resources – people, materials, inventory, and equipment – from one location to storage at the desired destination.