1) The most common form of IT-enabled organizational change is automation.
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2) Rationalization of procedures describes a radical rethinking of the business models.
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3) Failure to address properly the organizational changes surrounding the introduction of a newsystem can cause the demise of an otherwise good system.4) TQM describes the measurement of quality as 3.4 defects per million.
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5) Thorough testing is not required if, during the programming stage, the design documents are
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sufficiently detailed.6) The system is not in production until conversion is complete.
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7) Documentation reveals how well the system has met its original objectives.
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8) A data flow diagram offers a logical and graphical model of information flow, partitioning a system
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into modules that show manageable levels of detail.
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9) A structure chart is a bottom-up chart, showing each level of design, its relationship to other levels,and its place in the overall design structure.
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10) Object-oriented development is more incremental than traditional structured development.
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11) Objects are grouped into hierarchies, and hierarchies into classes.
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12) CASE tools facilitate the creation of clear documentation and the coordination of teamdevelopment efforts.13) The oldest method for building information systems is prototyping.
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14) Prototyping is more iterative than the conventional lifecycle.
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15) A problem with prototyping is that the systems constructed using this method may not be able tohandle large quantities of data in a production environment.16) End-user-developed systems can be completed more rapidly than those developed through the
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conventional systems lifecycle.
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17) One advantage of fourth-generation tools is that they can easily handle processing large numbersof transactions or applications with extensive procedural logic and updating requirements.18) In some forms of outsourcing, a company hires an external vendor to create the software for its
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system, but operates the software on its own computers.19) Hidden costs typically increase the total cost of an offshore outsourcing project by an extra 50 to
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20) Systems development activities always take place in sequential order.
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