Retrospectives of lessons learned are designed to improve performance on current and future projects

The most common circumstance for project closure is simply a ________ project. a) Completed b) Successful c) Over-budget d) Underachieving e) Overdue

The content of the final report typically includes the following topics EXCEPT a) Review and analysis. b) Team reviews. c) Lessons learned. d) Executive summary. e) Recommendations.

Because of circumstances beyond the control of the project team, many projects are easy for a review group to close down. This type of project closure is called a) Changed priority. b) Perpetual. c) Failed project. d) Normal. e) Premature.

Which part of the final report highlights the key findings and facts relating to the project implementation? a) Executive summary b) Lessons learned c) Review and analysis d) Appendix e) Recommendations

Which part of the final report is designed to be the most useful on future projects? a) Lessons learned b) Review and analysis c) Recommendations d) Executive summary e) Appendix

Which of the following would NOT be appropriate to assess when evaluating team performance? a) Effectiveness of group decisions b) Trust among group members c) Customer satisfaction with project deliverables d) How well the team performed in terms of time, cost, and specifications e) Individual strengths and weaknesses

e) Individual strengths and weaknesses

The following are general tips for conducting performance reviews EXCEPT a) Begin the process by asking the individual to evaluate his or her own contributions to the project. b) Treat the review as only one point in an ongoing process. c) Use other team members' performance as a method to compare and evaluate. d) Be fair and consistent in your treatment of all team members. e) When you have to be critical, focus the criticism on specific examples of behavior and not on the individual personally.

c) Use other team members' performance as a method to compare and evaluate.

The following are distinguishing characteristics of retrospectives methodology EXCEPT a) Reviews cannot be linked to percent complete. b) A repository is developed that is easy to use. c) It uses an independent facilitator. d) An owner, typically a team member, is assigned. e) It establishes in-process learning gates during the project life cycle.

a) Reviews cannot be linked to percent complete.

It is imperative that the closure facilitator possess the following characteristics EXCEPT a) Is willing to listen. b) Is perceived as having the best interests of the organization in making decisions. c) Has direct involvement or direct interest in the project. d) Is perceived as impartial and fair. e) Has respect for senior management and other project stakeholders.

c) Has direct involvement or direct interest in the project.

Which of the following is NOT a role of the closure facilitator? a) Create an environment in which stakeholders feel safe to provide input. b) Get delivery acceptance from the customer. c) Elicit a 360-degree view and input from all stakeholders to create a more complete picture of project issues. d) Use several questionnaires as a starting point to conduct the post-project retrospective. e) Lead the team in exploring new ways for solving problems.

b) Get delivery acceptance from the customer.

The major deliverable when closing out a project that includes a causal analysis and identification of lessons learned is known as a) Project Audit. b) Wrapping up a Project. c) Evaluation of Performance. d) Evaluation of Management.

A Performance Appraisal generally provides a) Rational for new assignments. b) Assessment of a team members' efforts. c) Developmental information for a team member. d) None of these choices are correct.

d) None of these choices are correct.

In premature project closure, the project may be completed early with some parts of the project eliminated. True False

When a project starts as a high priority but its rank erodes or crashes during its project life cycle resulting in closure of the project, this is an example of changed priority project closure. True False

During the closing phase, the project manager's challenge is to keep the project team focused on the remaining project activities and delivery to the customer until the project is complete. True False

Within the final report, the project summary is the summary that simply highlights the key findings and facts relating to the project implementation. True False

Evaluation of performance is essential to encourage changes in behavior and to support individual career development and continuous improvement through organizational learning. True False

In organizations where projects are managed within a functional organization, the team member's area manager, not the project manager, is responsible for assessing performance. True False

A project closure where the project is completed early with some parts of the project eliminated would be classified as a failed project. True False

The retrospective facilitator should be able to deliver bad news to the project sponsor or senior management without recriminations. True False

A 360-degree performance evaluation includes feedback from peers, project managers, subordinates, and even customers. True False

The retrospective methodology is more inclusive and disciplined than past lessons learned approaches. True False

If a construction company in Dallas builds a bridge in Houston, the project would be classified as a) Local. b) Global. c) Foreign. d) Overseas. e) Domestic.

McDonald's is creating a multinational distribution system for all of its foreign and domestic subsidiaries. The project manager is from the corporate headquarters and he manages teams from each of the countries involved. The project would be classified as a) Local. b) Global. c) Domestic. d) Foreign. e) Overseas.

Concern about the local restrictions on toxic waste would be classified as which of the following environmental factors? a) Geographic b) Culture c) Economic d) Infrastructure e) Legal/political

An information systems specialist reported that his performance on a project in Northern Sweden declined due to sleep deprivation during the summer months in which there were 20 hours of daylight each day. This is an example of which of the following environmental factors? a) Geographic b) Economic c) Infrastructure d) Cultural e) Legal/political

Communication difficulties due to language differences are examples of which of the following environmental factors? a) Cultural b) Infrastructure c) Geographic d) Legal/political e) Security

American project managers have earned a reputation abroad for being very good at understanding technology but not good at understanding a) People. b) Local business practices. c) Local religion. d) Local economic factors. e) Laws.

In this culture, it is important never to display feelings of superiority because this makes others feel inferior, mutual respect is expected at all times, and a lot gets done by going through administrative channels. a) Mexican b) French c) Chinese d) American e) Arab

In France, which of the following factors is considered much more important than in the U.S.? a) Being open during negotiations b) Social class c) Professional accomplishments d) Dedication to project completion e) Agreement on issues

The stages of culture shock include all of the following EXCEPT a) Repatriation. b) Adaptation. c) Irritability and hostility. d) Gradual adjustment. e) Honeymoon.

The following are ways of coping with culture shock EXCEPT a) Create a stability zone. b) Keep expectations high. c) Engage in regular exercise. d) Keep a journal. e) Practice meditation.

b) Keep expectations high.

When the new and unusual are welcomed you are experiencing which of the following stages of culture shock? a) Honeymoon b) Adaptation c) Repatriation d) Irritability and hostility e) Gradual adjustment

Project professionals assigned to foreign countries should have a minimal understanding of ________. a) Dress codes b) Equal opportunity c) Holidays d) Business protocols e) All of these are examples of areas an international project manager should have minimal understanding of before traveling

e) All of these are examples of areas an international project manager should have minimal understanding of before traveling

A local project is one performed in its native country for a resident firm. True False

The environmental factor that involves the capacity of a country's military and police forces to prevent and respond to attacks is called security. True False

The example of one project in Africa being paid in goat skins is an example of the environmental factor of infrastructure. True False

For most project managers, the biggest difference in managing an international project is operating in a national culture where projects are done differently, using different project management techniques and tools. True False

It is common practice to rely on mediators, often natives who are foreign educated, to bridge the gap between cultures. True False

In dealing with the French, a lot of what gets done is a result of going through administrative channels, which involves a lot of red tape, and efforts to sidestep this can be regarded as disrespect for legal and governmental institutions. True False

The initial stage of culture shock is irritability and hostility. True False

Mexicans tend to be more cautious and want to spend more time discussing risks and potential problems that Americans might dismiss as improbable or irrelevant. True False

In an effort to cope with culture shock, professionals can use project work as a bridge until they adjust to their new environment. True False

Part of being successful in an international project requires some level of learning about the various cultures that will intersect the project. True False

Traditional approaches to project management concentrate firmly on a) Iterative development. b) Through planning up front. c) Change. d) Flexibility. e) New technology.

b) Through planning up front.

In many cases, ________ only begin to understand what they actually desire when they are provided with someone's impression of what they want. a) Customers b) Team leaders c) Project managers d) Sponsors e) None of these choices are correct.

When considering traditional versus agile project management, all of the following are part of the agile project management model EXCEPT a) Flexibility. b) Embrace change. c) Design up front. d) Self-organized project teams. e) High uncertainty.

When considering the agile project management process, at the end of each iteration a) Product owner determines whether or not the project is complete. b) The Scrum master assigns daily tasks to team members. c) Stakeholders and customers review progress and reevaluate priorities. d) Team members are released to work on other projects. e) The Scrum master can terminate the project.

c) Stakeholders and customers review progress and reevaluate priorities.

Scrum relies on three key roles. A person who facilitates the Scrum process and resolves impediments at the team and organizational level is called a a) Scrum leader. b) Production coordinator. c) Project champion. d) Scrum master. e) Product owner.

While agile project management does not consist of one set method, most methods are based on similar principles. Which of the following agile project management principles would be described when creating a flow of value to customers by chunking project delivery into small, functioning increments? a) Continuous improvement b) Focus on customer value c) Iterative and incremental delivery d) Experimentation and adaptation e) Self-organization

c) Iterative and incremental delivery

While agile project management does not consist of one set method, most methods are based on similar principles. Which of the following agile project management principles would be described when teams reflect, learn, and adapt to change, and when project work updates the plan? a) Self-organization b) Continuous improvement c) Focus on customer value d) Experimentation and adaptation e) Iterative and incremental delivery

b) Continuous improvement

Specific features are created using Scrum methodology according to four distinct phases. Which of the following is NOT one of these phases? a) Test b) Monitor c) Build d) Analysis e) Design

Scrum uses a series of coordinated meetings to manage the development process. During which of the following is it discussed what was done since the last meeting, what will be done before the next meeting, and if anything is limiting performance? a) Sprint retrospective meeting b) Sprint planning meeting c) Release planning meeting d) Daily Scrum meeting e) Sprint review meeting

________ represents the amount of work the team commits to complete during the next sprint. a) Project backlog b) Sprint backlog c) Schedule backlog d) Task backlog e) Product backlog

Traditional project management practices require a) Strong project management b) New technology c) A high degree of predictability d) Variability in requirements

c) A high degree of predictability

________ is the Agile principle that describes project team members deciding amongst themselves what should be done and who is best suited for it on the team. a) Focus on Customer Value b) Iterative and Incremental Delivery c) Experimentation and Adaption d) Self-Organization

In agile project management, projects evolve rather than are executed. True False

Project difficulty varies according to the extent the project scope is known and stable and the technology to be used is known and proven. True False

Agile project management is ideal for exploratory projects in which requirements need to be discovered and new technology tested. True False

Freezing the design as late as possible is a common characteristic of the agile project management model. True False

Each new iteration replaces the work of the previous iterations and adds new capabilities to the evolving to produce a next expanded version of the product. True False

Specific features are created using Scrum methodology according to four distinct phases: analysis, design, monitor, and test. True False

Agile project management does not satisfy top management's need for budget, scope, and schedule control. True False

Continuous improvement is a principle found in most agile project management methods. It is demonstrated when teams reflect, learn, and adapt to change; work updates the plan. True False

The goal of each sprint is to produce fully functional features. True False

What are lessons learned are designed to improve performance on current and future projects?

Which part of the audit report is designed to be the most useful on future projects quizlet?

When the project may be completed early with some parts of the project eliminated this is considered to be closer?

What are the three major deliverables for project closure?