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問題詳情 25. ________ is a process whereby an experienced organizational member provides advice andguidance to a less-experienced member. 參考答案答案：A 70) ________ is a process whereby an experienced organizational member providesadvice and guidance to a less-experienced member. A) DelegatingB) IntegrationC) MentoringD) AssimilationAnswer: CPage Ref: 118Learning Outcome: Discuss different ways managers work with and promotediversity in organizationsAACSB: Multicultural and Diversity UnderstandingCh. Objective: 5Difficulty: EasyClassification: Conceptual71) Which of the following is the first step in a diversity skills training program?A) teaching people specific skills on how to communicate effectively with their fellowemployeesB) increasing employees' sensitivity and openness to those who are different fromthemC) making employees aware of the assumptions and biases they may haveD) training employees on how to work effectively in a diverse work environmentAnswer: C Page Ref: 119Learning Outcome: Discuss different ways managers work with and promotediversity in organizationsAACSB: Multicultural and Diversity UnderstandingCh. Objective: 5Difficulty: ModerateClassification: Conceptual72) Executives at Macromix have initiated a diversity skills training program to educate employeesabout the importance of diversity at the workplace. Which of the following should be the first stepto be implemented in the program?A) making employees aware of the assumptions and biases they may haveB) teaching people specific skills on how to communicate effectively with their fellowemployeesC) increasing employees' sensitivity and openness to those who are different fromthemD) training employees on how to work effectively in a diverse work environmentAnswer: APage Ref: 119Learning Outcome: Discuss different ways managers work with and promote diversity in organizationsAACSB: Multicultural and Diversity Understanding; Communication AbilitiesCh. Objective: 5Difficulty: ModerateClassification: Application73) Groups made up of employees connected by some common dimension of diversity areknown as ________.A) employee work councilsB) employee resource groupsC) employee assistance teamsD) employee care programsAnswer: BPage Ref: 119Learning Outcome: Discuss different ways managers work with and promotediversity in organizations; Describe the best practices of groups and teamsAACSB: Multicultural and Diversity UnderstandingCh. Objective: 5Difficulty: Easy Classification: Conceptual74) Define "workplace diversity." Provide a brief description of the evolution ofworkplace diversity over the last five decades.Answer: Workplace diversity is defined as the ways in which people in anorganization are different from and similar to one another. This definition reinforces the belief thatmanagers and organizations should view employees as having qualities in common as well asdifferences that separate them. Upload your study docs or become a Course Hero member to access this document Upload your study docs or become a Course Hero member to access this document End of preview. Want to read all 63 pages? Upload your study docs or become a Course Hero member to access this document Tags World population, AACSB What is diversity in the workplace?Diversity encompasses the range of similarities and differences each individual brings to the workplace, including but not limited to national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures.
What are the factors that an organization should consider in managing services employees?Organization needs to consider when managing a diverse workforce are:. Valuing diverse employees.. Respect the diverse employees.. Conducting cross-cultural training.. Mentoring of diverse employees.. Equality in training and development.. Merit and performance based promotion and salaries.. What is the importance of diversity training?(Hughes & Byrd, 2017) At the organization level, diversity training helps prevent civil rights violations, increases the inclusion of different identity groups, promotes better teamwork, and creates a more inclusive work environment.
How does surface level diversity differ from deep level diversity?The first is, of course, surface-level diversity, which are the characteristics that are readily visible. Those may include age, race, sex, gender diversity, visible disabilities, and body size. Deep-level diversity includes non-observing characteristics — that is, traits that are not visible.
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Is a process whereby an experienced organizational member provides advice and guidance to a less experienced member?
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