100
. A _____ is a gap between a desired state and an existing state.
problem
100
Jen&Durand has three strategic business units (SBUs)—entertainment and recreation, food and beverage, and apparel and accessories. Its apparel & accessories unit is extremely successful and has been in the market for many years, and it has acquired a large market share in its time. The market growth of the apparel & accessories sector has saturated, and new companies are reluctant to enter it. In the context of the BCG matrix, which of the following categories of SBUs best describes the computers unit?
cash cows
100
Bluewood, a paper manufacturing company, has redecorated the interiors of its headquarters using waste materials from tree barks that get rejected after extracting wood pulp. This scenario best illustrates _____.
organizational innovation
100
Hutlot Corp., a clothing company in the country of Pretnola, bought a small clothing company named Midlews in the country of Limlouth. Hutlot is going to sell its own designs through Midlews, and it believes that this venture will be extremely successful. This scenario is an example of _____.
a. strategic alliance b. direct foreign investment c. direct export d. joint venture
b. direct foreign investment
100
. In the context of managing resistance to change, which of the following is an error that managers make in the change phase?
a. They overlook victory after the first large-scale success. b. They do not create a powerful enough coalition. c. They do not establish a great enough sense of urgency. d. They undercommunicate the vision by a factor of ten.
They undercommunicate the vision by a factor of ten
200
This is a barrier to good decision making caused by pressure within the group for members to agree with each other.
Groupthink
200
TagWear, a company that manufactures shoes, offers customized lightweight and durable shoes in different colors and sizes to compete with its rival company's shoes. In this scenario, which of the following strategies is TagWear using to reduce its rival's market share?
An attack strategy
200
Whilph, an automobile manufacturer, launched its new compact car. The car provides the highest mileage and has the lowest price in its market segment. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
Incremental change
200
John was born in America and moved to China when his company opened a branch there. In this scenario, John is a(n)__________.
a. source b. patriot c. pariah d. expatriate
expatriate
200
One of the advantages of a__________is that the founding companies bear only part of the costs and the risks of that business
joint venture
300
What is a decision-making method in which members of a panel of experts respond to questions and to each other until an agreement is reached on how a specific issue should be handled
The Delphi technique
300
What is the first step of a strategy-making process?
Assessing the need for strategic change
300
In the context of organizational development, the purpose of large-system interventions is to:
change the character and performance of an organization, business unit, or department.
300
. Bardron, an information technology company in the country of Conimount, wanted to start its business in the country of Bertholt. Hence, it bought Lecden Corp, a severely underperforming information technology company in the country of Bertholt. This scenario is an example of _____.
direct foreign investment
300
3. PeoplePapers, a greeting cards manufacturing company, has retail stores in most parts of the country. It hires its employees from the best universities around the world and uses the best equipment in its manufacturing processes. In this scenario, the organization's processes, its employees, and its equipment are examples of its: a. reserves. b. resources. c. variable costs. d. overheads.
resources.
400
This s a type of operational plan that saves managers' time because once the plan is created, it can be used repeatedly to handle frequently recurring events
standing plan
400
What is a measure of the intensity of competitive behavior among companies in an industry?
Character of the rivalry
400
Which of the following is an error that managers make in the refreezing phase?
a. They do not create a powerful enough coalition. b. They undercommunicate the vision by a factor of ten.
c. They declare victory too soon.
d. They lack a vision for change.
They declare victory too soon.
400
_____ are foreign offices, facilities, and manufacturing plants that are 100 percent possessed by the parent company
Wholly owned affiliates
400
The senior managers of Clockence, a clock manufacturing company, have a disagreement about the quantity of inventory to be allotted to each production team. Each of them views the problem differently, but they are willing to discuss it and arrive at the best possible solution. In this scenario, the conflict among the senior managers at Clockence best exemplifies _____. a. a-type conflict b. affective conflict c. c-type conflict d. channel conflict
c-type conflict
500
Jimmy is the sales manager of, Packaday, a packaging and shipping company. He has created a plan that will increase Packaday's customer base by 2.5 percent in the next two months. In this scenario, Jimmy has set what type of goal?
proximal goal
500
When does a competitive advantage becomes a sustainable competitive advantage?
other companies cannot duplicate the value a firm is providing to customers
500
Technological substitution occurs when:
customers purchase new products to replace older technologies.
500
Which of the following is a disadvantage of wholly owned affiliates?
a. The high risk of losing intellectual property
b. The slow execution of strategic priorities
c. The cost of selling existing business
d.The expense of building new operations
d.The expense of building new operations
500
_____ are standing plans that indicate the specific steps that should be taken in response to a particular event. a. Policies b. Procedures c. Single-use plans d. Options-based plans
Procedures
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