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. A _____ is a gap between a desired state and an existing state. problem 100 Jen&Durand has three strategic business units (SBUs)—entertainment and recreation, food and beverage, and apparel and accessories. Its apparel & accessories unit is extremely successful and has been in the market for many years, and it has acquired a large market share in its time. The market growth of the apparel & accessories sector has saturated, and new companies are reluctant to enter it. In the context of the BCG matrix, which of the following categories of SBUs best describes the computers unit? cash cows 100 Bluewood, a paper manufacturing company, has redecorated the interiors of its headquarters using waste materials from tree barks that get rejected after extracting wood pulp. This scenario best illustrates _____. organizational innovation 100 Hutlot Corp., a clothing company in the country of Pretnola, bought a small clothing company named Midlews in the country of Limlouth. Hutlot is going to sell its own designs through Midlews, and it believes that this venture will be extremely successful. This scenario is an example of _____. a. strategic alliance b. direct foreign investment c. direct export d. joint venture b. direct foreign investment 100 . In the context of managing resistance to change, which of the following is an error that managers make in the change phase? a. They overlook victory after the first large-scale success. b. They do not create a powerful enough coalition. c. They do not establish a great enough sense of urgency. d. They undercommunicate the vision by a factor of ten. They undercommunicate the vision by a factor of ten 200 This is a barrier to good decision making caused by pressure within the group for members to agree with each other. Groupthink 200 TagWear, a company that manufactures shoes, offers customized lightweight and durable shoes in different colors and sizes to compete with its rival company's shoes. In this scenario, which of the following strategies is TagWear using to reduce its rival's market share? An attack strategy 200 Whilph, an automobile manufacturer, launched its new compact car. The car provides the highest mileage and has the lowest price in its market segment. In the context of innovation streams, which of the following concepts does this scenario best illustrate? Incremental change 200 John was born in America and moved to China when his company opened a branch there. In this scenario, John is a(n)__________. a. source b. patriot c. pariah d. expatriate expatriate 200 One of the advantages of a__________is that the founding companies bear only part of the costs and the risks of that business joint venture 300 What is a decision-making method in which members of a panel of experts respond to questions and to each other until an agreement is reached on how a specific issue should be handled The Delphi technique 300 What is the first step of a strategy-making process? Assessing the need for strategic change 300 In the context of organizational development, the purpose of large-system interventions is to: change the character and performance of an organization, business unit, or department. 300 . Bardron, an information technology company in the country of Conimount, wanted to start its business in the country of Bertholt. Hence, it bought Lecden Corp, a severely underperforming information technology company in the country of Bertholt. This scenario is an example of _____. direct foreign investment 300 3. PeoplePapers, a greeting cards manufacturing company, has retail stores in most parts of the country. It hires its employees from the best universities around the world and uses the best equipment in its manufacturing processes. In this scenario, the organization's processes, its employees, and its equipment are examples of its: a. reserves. b. resources. c. variable costs. d. overheads. resources. 400 This s a type of operational plan that saves managers' time because once the plan is created, it can be used repeatedly to handle frequently recurring events standing plan 400 What is a measure of the intensity of competitive behavior among companies in an industry? Character of the rivalry 400 Which of the following is an error that managers make in the refreezing phase? a. They do not create a powerful enough coalition. b. They undercommunicate the vision by a factor of ten. c. They declare victory too soon. d. They lack a vision for change. They declare victory too soon. 400 _____ are foreign offices, facilities, and manufacturing plants that are 100 percent possessed by the parent company Wholly owned affiliates 400 The senior managers of Clockence, a clock manufacturing company, have a disagreement about the quantity of inventory to be allotted to each production team. Each of them views the problem differently, but they are willing to discuss it and arrive at the best possible solution. In this scenario, the conflict among the senior managers at Clockence best exemplifies _____. a. a-type conflict b. affective conflict c. c-type conflict d. channel conflict c-type conflict 500 Jimmy is the sales manager of, Packaday, a packaging and shipping company. He has created a plan that will increase Packaday's customer base by 2.5 percent in the next two months. In this scenario, Jimmy has set what type of goal? proximal goal 500 When does a competitive advantage becomes a sustainable competitive advantage? other companies cannot duplicate the value a firm is providing to customers 500 Technological substitution occurs when: customers purchase new products to replace older technologies. 500 Which of the following is a disadvantage of wholly owned affiliates? a. The high risk of losing intellectual property b. The slow execution of strategic priorities c. The cost of selling existing business d.The expense of building new operations d.The expense of building new operations 500 _____ are standing plans that indicate the specific steps that should be taken in response to a particular event. a. Policies b. Procedures c. Single-use plans d. Options-based plans Procedures Click to zoom Which of the following is an error that managers make in the change phase?Which of the following is an error that managers make in the change phase? They do not establish a great enough sense of urgency.
What should managers use as an approach to manage resistance to change when the resistance is based on insufficient or misleading?When resistance to change is based on insufficient, incorrect, or misleading information, managers should educate employees about the need for change and communicate change related information to them. Mangers must also supply the information and funding, or other support employee's need to make changes.
Which of the following statements is true of resistance to change quizlet?Which of the following statements about resistance to change is true? Resistance to change will not occur when those affected by the change participate in its planning and implementation.
Which of the following best defines results driven change quizlet?Which of the following best defines results-driven change? It is the change created quickly by focusing on the measurement and improvement of outcomes.
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In the context of managing resistance to change, an error in the change phase is _____.
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